PRIVACY STATEMENT

INTRODUCTION 

Welcome to our privacy notice. Whitetree respects your privacy and is committed to protecting your personal data. 

 

PURPOSE OF THE POLICY

This Policy describes how we collect and use personal information about you. Please read this Policy carefully, together with any other policy or notice relating to your personal information which we may provide on specific occasions when we are collecting or processing personal information about you. Our website is not intended for children and we do not knowingly collect data relating to children.

 

WHO WE ARE 

Whitetree is the data controller. Whitetree consists of Whitetree Group Ltd (company number 11365046) and Whitetree Resourcing Ltd (company number 11727311), whose registered office at One New Street, Wells, Somerset, BA5 2LA. Whitetree (“Whitetree”, “we”, “us”, “our”) collects, uses and is responsible for certain personal information about you. 

 

When we do so, we are subject to European and UK laws relating to how we hold and process your personal data as defined under the General Data Protection Regulation. Whitetree is a Consulting Company which primarily exists to provide clients with professional management and technical services.

 

HOW TO CONTACT US

If you have any questions about this Policy or how we handle your personal information, please contact us:

 

Email address: information@whitetree.co.uk. 

Postal address: One New Street, Wells, Somerset, BA5 2LA 

 

In the event you have a complaint relating to our handling of your personal information, you also have the right to lodge a complaint with the UK Information Commissioner http://www.ico.org.uk/.

 

It is very important the information we hold about you is accurate and up to date. Please let us know at any time if your personal information changes by emailing us at information@whitetree.co.uk.

 

PERSONAL INFORMATION WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you for example, your name, address, telephone number, e-mail address, work data, technical data, usage data, marketing data etc.

 

It is unlikely we will require or process any data which would be categorised as Special under the General Data Protection Act, but should we need to do so we would contact you and get your explicit consent to do so. Special category personal information requires a higher level of protection, for example, information revealing racial or ethnic origin, political opinions, or religious beliefs. We may process the following categories of personal data about you:

 

Communication Data: such as communication that you send to us through the contact form on our website, email, text, social media messaging, social media posting or any other communication that you send us. 

 

Customer Data: data relating to any purchases of services such as your name, title, billing address, delivery address, email address, phone number, purchase details etc. 

 

User Data: that includes data about how you use our website 

 

Technical Data: data about your use of our website and online services, see Cookies below. 

 

Marketing Data:  data about your preferences in receiving marketing from us and our third parties and your communication preferences. 

 

HOW YOUR DATA IS COLLECTED

We use various methods to collect data from and about you including through:

• Direct interactions – such as filling in forms, correspondence by post / phone / email, sending an enquiry, using our services, providing feedback.

• Recruiting activities – see candidate privacy, policy available here

• Automated technologies or interactions - when visiting our website, we may automatically collect Technical Data by using cookies, see below.

• Third parties or publicly available sources - we may receive personal data about you from various third parties and public sources such as analytics providers, advertising networks, search information providers or social media.

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COOKIES

Cookies are small text files that are placed on your computer by websites that you visit. They are used to identify your computer to a website's server and help personalise the site for your use either in your current browsing session or on future visits to the site. They also improve site functionality - for example, by letting you navigate between pages efficiently. Some cookies are session cookies, which mean that they are created only for the time of your visit and are deleted when you leave the website. 

 

Other cookies ("persistent cookies") remain on your device for a period specified in the cookie. Persistent cookies are activated each time that you visit the website that created that particular cookie so that the site remembers who you are when you return and can personalise the site for your use.

 

Most browsers allow you to turn off cookies. If you want to know how to do this, please look at the help or settings menu on your browser. The help or settings menu of most browsers will tell you how to set your preference as to how you wish cookies to be treated - you should be able to set up your computer to accept all cookies or, if you prefer, to disable cookies completely. Switching off cookies may restrict your use of a website. You can find out more about cookies on www.allaboutcookies.org.

 

COOKIES USED ON THE WEBSITE

We use the following cookies on our website:

• Strictly necessary cookies: These cookies are essential to enable you to move around the website and use its features.

• Performance cookies: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. This information cannot be used to identify who you are. Google stores the information collected by these cookies on servers      in the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

• Functionality cookies: These cookies allow our website to remember choices you have made when using the website or they may be used to provide services such as watching video online.

• Certain of the cookies on this website are session cookies and others are persistent cookies. If you would wish to adjust which cookies may be placed on your computer by this website, please look at the help or settings menu on your browser which should allow you to set your own preference as to how you wish cookies to be treated.

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By using our website, you agree that we can place the types of cookies referred to above on your device.

 

HOW WE USE YOUR PERSONAL INFORMATION

We will only use your personal data when the law allows us to and by using the appropriate legal basis(s). Email information@whitetree.co.uk  if you would like to request more details around the specific legal basis we are using to process your data. The legal basis(s) we use to process your data could include:

• Where it is necessary for our legitimate interests of growing our business (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we must comply with a legal or regulatory obligation

• Performance of contract

• Where we have obtained your consent

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MARKETING AND OPTING OUT 

You have the right to opt out of any marketing messages or any other matters you have provided consent for by emailing information@whitetree.co.uk

 

KEEPING YOUR PERSONAL INFORMATION SECURE 

We have appropriate security measures in place to prevent your personal information from being accidentally lost or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to know it.

 

Those processing your personal information will only do so in an authorised manner and are subject to a duty of confidentiality. If we become aware of an actual or suspected data security breach, we will promptly take all necessary steps to address such breach and notify you accordingly if your personal information has been affected.

 

DISCLOSURES OF YOUR PERSONAL DATA

We may have to share your personal data with the parties set out below:

• Other companies in our group who provide services to us.

• Service providers who provide IT and system administration services.

• Professional advisers including lawyers, bankers, auditors and insurers.

• Government bodies that require us to report processing activities.

• Third parties to whom we sell, transfer, or merge parts of our business or our assets.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

 

INTERNATIONAL TRANSFERS 

Some of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

 

Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data protection is afforded to it by ensuring appropriate safeguards are implemented. When transferring your personal outside the EEA, we will normally obtain your specific consent to do so where required. Please Contact us if you want further information.

 

YOUR RIGHTS AND RESPONSIBILITIES

Your rights in connection with personal information. Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a "data subject      access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us      continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).

• Object to processing of your personal information where we are relying on a legitimate interest  (or those of a third party) and there is something about your particular  situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal      information for direct marketing purposes.

• Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us  to establish its accuracy or the reason for processing it.

• Request the transfer of your personal information to another party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to      use or where we used the information to perform a contract with you.

• Withdraw consent. In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a  specific purpose, you have the right to withdraw your consent for that specific processing at any time. 

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If you wish to exercise any of your rights, please contact us at information@whitetree.co.uk

 

For more information about your rights, you may wish to look at the Information Commissioner's Office website www.ico.org.uk.

 

NO FEE USUALLY REQUIRED

You will not normally have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances. What we may need from you: We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

 

WHAT WE MAY NEED FROM YOU  

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

TIME LIMIT TO RESPOND  

We aim to respond to all legitimate requests within one month. Occasionally it may take longer for complex or numerous requests. You will be notified in such cases. 

 

HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

 

CHANGES TO THIS POLICY 

We reserve the right to update this Policy at any time. We will upload a new policy when we make any substantial updates.